terms of service

1. Introduction

Welcome to Ginger Muse! By accessing or using our website and services, you agree to comply with and be bound by the following Terms of Service. Please read them carefully before making a purchase. If you do not agree to these terms, please refrain from using our services.

2. Scope of Services

Ginger Muse offers original artworks and prints for sale through our online platform. By purchasing from our shop, you acknowledge and accept the specific conditions regarding use, delivery, and returns of these products.

3. Account Registration

To make a purchase, you may be required to create an account. You agree to provide accurate, current, and complete information and to update this information if it changes. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

4. Pricing and Payment

All prices are listed in Euros (€) and include applicable VAT as required by German law. Payment methods accepted include credit cards, PayPal, and other payment options as indicated on our website. Payment must be received in full before the delivery of any original artwork or print.

5. Original Artworks and Prints Purchases

– Original Artworks: Each original artwork is a unique, one-of-a-kind piece. Once purchased, ownership of the artwork is transferred to the buyer upon full payment, and it will be shipped to the address provided.

– Prints:Our prints are high-quality reproductions of original artworks. They are available in various sizes and formats as specified on the product pages. Prints are intended for personal use only and may not be reproduced, distributed, or used for commercial purposes without explicit permission from Ginger Muse

6. Shipping and Delivery

We ship artworks and prints to Europe. Delivery times may vary depending on your location. Ginger Muse is not responsible for delays caused by customs or other factors beyond our control. Any customs duties, taxes, or fees are the responsibility of the buyer. Shipping and handling fees are additional and will be calculated at checkout.

7. Returns and Refunds

Prints: All prints are custom made, and therefore, they are not refundable or exchangeable. If your print or the frame of your print has been damaged in transit, please visit our Get in Touch page and leave a message WITHIN 7 DAYS of receiving the print. We will request photos of the damages, and if it qualifies for a replacement, we will send you a shipping label to return the print in its original box or tube.

Original Artworks: Original artworks cannot be returned or exchanged due to change of mind. If your original artwork or its frame has been damaged in transit, please head to the Get in Touch page and leave a message WITHIN 7 DAYS of receiving the artwork. We will request photos of the damages, and if it qualifies for a replacement, we will send you a shipping label to return the original artwork in its original box or tube.

8. Intellectual Property Rights

All artworks, including originals and prints, are protected by copyright laws. Ginger Muse (Thalia Botsari) retains all intellectual property rights to the artworks. Purchasing a piece does not transfer any copyright or reproduction rights unless expressly stated.

9. Privacy Policy

We respect your privacy and are committed to protecting your personal data. Please review our Privacy Policy for information on how we collect, use, and protect your information.

10. Liability

Ginger Muse is not liable for any direct, indirect, incidental, special, or consequential damages resulting from the use or inability to use our products or services, even if we have been advised of the possibility of such damages. Our liability is limited to the maximum extent permitted by law.

11. Governing Law and Dispute Resolution

These Terms of Service are governed by the laws of Germany. Any disputes arising from these terms or your use of our services will be subject to the exclusive jurisdiction of the courts in Berlin, Germany.

12. Changes to the Terms of Service

We reserve the right to modify these Terms of Service at any time. Any changes will be posted on this page, and the updated terms will take effect upon posting. It is your responsibility to review the Terms of Service periodically for updates.

13. Contact Information

If you have any questions or concerns about these Terms of Service, please contact us at [email protected].